Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Orders shipped within the United States typically arrive within 3–7 business days. Delivery times may vary depending on your location and carrier conditions.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Shipping Delays

While we strive to meet all estimated delivery times, delays may occur due to weather conditions, carrier issues, holidays, or other circumstances beyond our control.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our support team within 7 days of delivery for assistance.

For any shipping-related questions, please contact us at:

Email: support@forlumalab.com
WhatsApp: 852 63119976